Responsible Gaming at 77b7

Why Responsible Gaming Matters

At 77b7, we believe that gambling should be an enjoyable, recreational activity — never a source of financial hardship or personal distress. The vast majority of players who enjoy our live casino games, slots, and cricket betting do so responsibly, within budgets they can comfortably afford and without negative consequences on their daily lives. However, we also recognise that for a small number of players, gambling can become a problem, and we take that seriously.

77b7 is committed to providing a safe and responsible gaming environment for all Bangladesh players. This page explains the tools available to you, the warning signs to watch for, and how to access support if gambling is becoming a concern for you or someone you care about. We strongly encourage every player to read this page carefully before playing.

Recognising Problem Gambling

Understanding the warning signs is the first step toward taking back control. If any of the following apply to you, we encourage you to use our responsible gaming tools immediately.

• ●Spending more money on gambling than you originally planned, or chasing losses by placing bigger bets to recover funds already lost.
• ●Gambling with money that is needed for essential expenses such as rent, food, utility bills, or school fees.
• ●Finding it difficult to stop gambling or to take a break from gaming sessions, even when you want to.
• ●Feeling anxious, irritable, or restless when you are not gambling, or using gambling as a way to escape stress, anxiety, or personal problems.
• ●Lying to family members, friends, or colleagues about how much time or money you spend on gambling.
• ●Borrowing money — from friends, family, or financial institutions — specifically to fund gambling activity.
• ●Neglecting work, family responsibilities, or important relationships because of time spent gambling.
• ●Feeling guilt or shame after gambling sessions, but continuing to gamble despite these feelings.

Problem gambling affects players across all income levels, backgrounds, and age groups. It is not a sign of weakness — it is a recognised condition with effective support solutions available. At 77b7, we make it as easy as possible to access help, with no judgement and complete confidentiality.

Your Responsible Gaming Tools

77b7 provides every registered player with access to a full suite of responsible gaming controls. All tools are free, effective immediately upon activation, and can be requested at any time by contacting 77b7 support.

Healthy Gambling Habits

Following these simple habits helps keep gambling a fun, controlled activity — not a financial obligation.

Self-Exclusion: What You Need to Know

Self-exclusion is a formal voluntary restriction that prevents you from accessing the 77b7 platform for a defined period of time. It is the strongest responsible gaming tool available at 77b7 and is designed for players who feel that they have lost control of their gambling and need a complete break.

Self-exclusion periods available at 77b7 are: 6 months, 12 months, 3 years, and permanent. Once a self-exclusion request is submitted and confirmed by support, it takes effect within 24 hours. During the exclusion period, your account will be suspended for deposits and gameplay. You will be removed from all promotional and marketing communications immediately.

After a self-exclusion period ends, your account will not be automatically reactivated. You will need to contact 77b7 support and formally request reactivation. 77b7 may apply a further cooling-off period and may request that you confirm your intention to return to gambling before reactivating your account.

Deposit Limits: Taking Control of Your Spending

A deposit limit is a hard cap on the maximum amount you can transfer into your 77b7 account within a set time frame. Deposit limits are the most widely used responsible gaming tool at 77b7 because they directly address the financial risk of excessive gambling — by controlling how much money can enter your account, you automatically control how much you can wager. Deposit limits are available on a daily, weekly, or monthly basis and can be set in Bangladeshi Taka (BDT). For example, you might set a weekly deposit limit of ৳5,000 or a monthly limit of ৳15,000, depending on your personal budget.

Lowering a deposit limit takes effect immediately with no waiting period — if you decide mid-month that your limit is too high, you can reduce it at once. Increasing a deposit limit, by contrast, is subject to a mandatory 7-day cooling-off period. This asymmetry is intentional: it ensures that a moment of impulse cannot immediately undo a responsible decision you made when you were thinking clearly. To set or adjust your deposit limit, contact 77b7 support at any time.

Preventing Underage Gambling

If you share a device with younger family members — including children or teenagers — we strongly recommend using your device's built-in parental control features and password-protecting your 77b7 account with a strong, unique password that is not shared with anyone under 21. Never leave your 77b7 account logged in on a shared device. Always log out when you finish a gaming session, especially on mobile phones accessible to minors.

77b7 will never send promotional materials, bonus offers, or marketing communications to any person who has not been age-verified or who is known to be under 21. If you suspect that a minor has accessed or is attempting to access a 77b7 account, please report this to us immediately at [email protected] so that we can take appropriate action.

Getting Help: You Are Not Alone

If gambling has become a problem for you — or if someone close to you is struggling — the most important thing is to reach out for support as early as possible. Early intervention makes recovery significantly more straightforward. Many Bangladesh players who have faced gambling problems have successfully regained control with the right support in place. You are not alone, and help is available right now.

77b7 support is available 24 hours a day, 7 days a week. Our support team is trained to handle responsible gaming requests with care, confidentiality, and without judgement. Whether you want to activate a cooling-off period, set a deposit limit, or request full self-exclusion, a single message to our support team is all it takes to get the process started. There is no waiting list and no complicated form to fill — just contact us and we will take care of the rest.

If you feel that you need support beyond what 77b7 can provide directly, we encourage you to speak with a trusted person in your life — a family member, friend, doctor, or religious leader. Seeking help for a gambling problem is an act of strength, not weakness. 77b7 fully supports any player who chooses to step away from gambling, for whatever reason and for whatever length of time.

Our Commitment to Responsible Gaming

Responsible gaming is not an afterthought at 77b7 — it is built into the foundation of how we operate. Every feature of the 77b7 platform, from the account registration process to the payment system and promotional offers, has been designed with player safety in mind. We apply a 21+ age verification requirement to every new account. We do not offer credit to players. We do not allow players to deposit against borrowed funds. We do not target vulnerable individuals with promotional communications.

77b7 monitors gameplay patterns on an ongoing basis to identify players who may be at risk of developing gambling problems. Where our systems flag unusual patterns — such as a sharp increase in deposit frequency, significant loss acceleration, or extended session lengths — our support team may proactively reach out to the player to check in and offer responsible gaming tools. This is done with care and without accusation; player welfare is genuinely important to us.

We review our responsible gaming policies and tools regularly to ensure they reflect current best practices. This page is updated whenever our policies change. If you have feedback on how 77b7 can improve its responsible gaming offering for Bangladesh players, we welcome it — contact us at [email protected] with the subject line "Responsible Gaming Feedback".